Century link must be slayed for the evil beast that it is. Their customer service is beyond rude and they dont care and make no apologies for their mistakes. They will also LIE and tell you they can service your neighborhood and then waste your life with a million service repair jobs for months on end and finally conclude it is "unserviceable" which they full well knew from the begining but then will NOT refund your money. I hope they burn in hell with their faulty fiberoptics.