For starters, I had a vanilla 7" non-dairy cake (gluten free) ordered. Lady on the phone was slightly rude but nothing I couldn't ignore. On the day of picking up the cake, I also purchased a ginger cookie and a birthday cake macaron. Both rated 3.5/5. Prior to ordering, the lady on the phone told me their batter consists of tapioca flour, mullet flour, sorghum, arrow root and guar gum. Never having tried these ingredients in a mixture before I decided to take a chance. Now that I've actually tasted the cake I'd like to warn anyone interested. This combination of ingredients do not taste anything remotely close to a vanilla cake. It's a huge disappointment to be quite honest. The dough has a cornbread taste with a hard spongy texture. The icing tastes similar to walmart's awful lackluster icing as well. The worst part is they do not offer samples before purchasing and their "creations" are not cheap either. Would not recommend. I'm really disappointed because all I wanted was a great tasting cake that did not contain gluten or dairy. I do not feel my expectations were met. Edit: I was also informed that because of my subjective opinions regarding the cake, no type of compensation would be possible. You've been warned.
Edit 2: In regards to Miss Christine's comment, it's quite funny that she's decided to respond months later. Miss Christine also seems to have selective memory with a knack for telling lies because NO ONE cut the cake I received. Her stating that she catered to our request is proof that she's pulling sh*t out of her a**. In any case, a vanilla cake that lacks vanilla extract is simply just a combination of ingredients with zero flavour. The cake sucked and even if compensation was or wasn't offered, the cake still sucked. No one is bullying you as we're all grown adults here. If you cannot handle being given poor reviews that differ from your own opinion of the "creations" you create, then maybe reconsider being in the food service industry. Next time you try to lie on a customer, make sure the person you're trying won't see to be your match.