I placed a very simple order. "Two regular tacos, NO sauce, Extra lettuce." I get to pickup window and the guy asks me: Would you like "sauce." I said, "no, I don't want ANY sauce--no sauce on taco, no extra sauce--NO sauce! Please make sure there is no sauce on my tacos--as dry as you can give them to me." Then repeated what I ordered and asked him if that is exactly what I got--extra lettuce BUT NO SAUCE. He said "yep, that's it!" So I took my food. Not that it matters but I ordered this way because 1) I was all in white, on way to business appt. and didn't want taco sauce to drip on my clothing and 2) tummy can't tolerate their fatty and spicy sauce. So I pull out one of the tacos and you guessed it, There was so much "sauce," on it, I didn't even get it to my mouth, and all over my blouse AND pants it went. And didn't get extra lettuce either! The taco was literally soaked in greasy sauce. Then went home, blouse not permanently stained and ruined and late for my appt. On top of that, their phone has been busy for the last 3 hours. Good grief!!!!