Had to change two deadbolt locks after moving into a new home. Paul was very friendly and upfront over the phone in regards to pricing and schedule. He arrived later that same day, changed the two locks for me in about 15 minutes and cut me 3 new keys. He even de-activated a door handle lock that I didn't have the key to, at no extra charge. The cost for it all was VERY affordable. He actually charged me a bit less than what he quoted on the phone. I would definitely recommend!