I went to the location on Boulder and Russell for the 9.95 hair cut my boyfriend has been there 2 other times he loved the hair cut. So this time I thought ok I will get mine cut to. I was reluctant sitting there waiting. But thought its just because I hadn't been there before. I should have listened to myself. No one said their names and after I told her I wanted a trim straight across nothing fancy she said ok that will be 20.00 (I have never paid that for a trim till today) 2 inches at the longest spot . I go to pay for the 2 cuts and am told 34.00. Next question why? Oh the lady who cut my boyfriends hair didn't tell him it was going to be a higher price than the signs says or any other time he was there. So I now know we will not be going back again. That is not good service in my eyes.