I love this place, I go almost every week.
The people who work here are all very kind, caring, and sociable. I haven't had a bad experience with any of their employees and I have met them all. The place gets packed on the weekends and it wouldn't if it wasn't a great place.
They offer drinks including Coca-Cola products, coffee, Starbucks frapuccino's, and Red Bull. The place is clean and well kept.
The only downfalls are that on the weekend you are required to purchase a drink with your hookah order, meaning everybody in the group must buy some kind of drink. You cannot get free water on the weekends, only water bottles. They now limit each hookah to two coals, extra ones would cost as much as a new hookah, which is down right ridiculous. Also, they only really play one type of music on the weekdays, which is the angsty music most of us listened to in middle school, basically a My Chemical Romance Pandora station.
All in all it is vary cozy, has a wide variety of great tasting hookah tobacco, and has some of the best staff of any place around! I definitely recommend it.