Brian Wiles met me on a cold and rainy day and went above and beyond to help me find the right Passat. Despite the weather, he showed me many different models until I decided on the one I went with. Between himself and Sean, the F&I guy, they both made my experience second to none. I was very impressed with the entire VW experience but most of all the professionalism of the staff. At no point did I feel uncomfortable or pressured. I'd recommend them to anyone.