one word: inconsistent.
I really want to like Katz Diner. It is close to my house and allows take-away for breakfast, but I just can't.
Let me recollect...The 1st time I went to Katz Diner the French Toast and Pancakes were amazing, the best I had ever had. The 2nd time the French Toast was over-cooked and dry. The 3rd time, I avoided the French Toast, the pancakes were under-cooked and mushy. The 4th time, everything was great.The 5th time, the pancakes were once again undercooked and mushy. The sixth time, and now my last, the pancakes tasted off, the syrup was juice water, and the ricotta was soupy.
After the 5th time, I called to talk to the manager thinking they had changed their pancake recipe and wanted to vote in favor of the former. Cory, the manager that Saturday morning, treated me rudely. I don't know if they changed chefs, or hired new line cooks, or what, but the quality is very very inconsistent. Sorry Katz Diner, I tried...
update: After eating at Latitude 41, I realized that although Katz has many bugs to work out, that it is far superior than other brunch places with better ratings. With a bit of relativity, thanks to Lat 41, I upped my star ratings fro Katz