I hate to do this as I have been a gold level member here since 2006 and typically I have nothing but good things to say about this place. Had tonight been my first visit to this gym though, it likely could have been the last.
Taking into consideration that there is some major construction going on here, so much so that they plan to shut the doors for spring break, with nothing to offer for consolation...but that's beside the point, not the reason I felt the need to write a review tonight. I go to the gym late typically, to avoid the prime time crowds, so by the time I get there happy hour is long past. Tonight was no different, as far as the crowd. What was different were the dirty towels...EVERYWHERE! I went to three different lockers to find one that was empty, there were dirty towels in the lockers, all over the locker room, out around the pool area, in and around the dry sauna...literally everywhere.
I hate to bitch about this too much because it's not the staff who leaves towels all over the place, if people would have just a little bit of courtesy to clean up after their own selves, this wouldn't be an issue. But I pay for a membership and expect the place to be kept clean. Beyond the towels and the general messiness of the gym tonight, there was no soap in any of the dispensers...that is just unsanitary and unsatisfactory. Oh yeah, and a staff hanging out in the locker room by the big screen just watching tv. I saw him hanging out there on my way in though, if I had seen him on the way out I probably would have told him to get to work.
I understand and appreciate the fact that there are improvements underway at the gym, and that some of the amenities may be limited or not available for a while, but that's no excuse to let the place get all dirty and leave old dirty towels all over the place. I was very disappointed tonight.