Walked in yesterday with a mission. I needed four new speciality light bulbs. Two for an entertainment center and two for a china cabinet. As I was walking through the door, I was greeted by a gentleman asking what I needed and how they could help. I showed him my sample bulbs and he called to another gentleman who walked me over to the bulbs, found exactly what I needed and I was off. In and out of the store in like four minutes on a Saturday afternoon. If left on my own, it could've taken a half hour. I was very impressed by their customer service and how smoothly their process worked. Location is a little less than desired as I felt the need to hustle to my car as I walked out of the building, but still worth it.