I was very happy with the service. After hearing my issue with my phone - Daniel explained to me the problem and fix for my phone. George replaced the battery and was done in less than 20 mins. They thoroughly explained to me how I can maximize the life of my battery. I will surely recommend this place, they know what they are doing and very professional. I was a bit skeptical when the AT&T rep instructed me to go over this place. The place is so neat and clean. You will know when you enter that the place is really run by professionals.