The owner did not send a message to me, but to my boyfriend regarding our pizza snafu, so I am updating my review. If I recall though the name of the owner IS the person I discussed the issue with, but whatever. The crust is fantastic, the sauce could have more flavor but it is definitely better than other "ny" pizza shops...I am from the east coast and it has been a long time since I have had such a comparable pizza crust. Seriously fantastic. The wings were decent and mozzarella sticks were frozen but not bad, and prices are very reasonable. I am not ready to go back to pizza divino soon, but might at some point to try their subs. Hopefully this was a learning experience for the owner and their employees. I certainly am not trying to take down their business by any means, and never would have posted anything in my review about the metal had the situation been handled properly. Still, what happened is NOT good. I am thankful because it could've been much worse. It was the fact that it was blown off like it was no big deal and that is just wrong. Of course it takes time to work out the kinks and get things running smoothly when opening a new business, which *in addition to good food, makes quality control and great customer service extremely important when it comes to success. Hopefully they are around for a long time and get better with time so that when and if we go back, they earn regular customers.