I'm a A-List member and I've been eating Chick-Fil-A for over 10 years and never had to to deal with the rudeness. I understand that they are young but this is a restaurant and it's a shame I've worked in the restaurant business for year and the food quality here is poor they will serve cold over cooked fries and cold sandwiches. Last time I was there I found hair in my fries and then got a attitude from the manager because he thought I did it just for free food. I would like the see a change since I've spent over $500 and have been getting crappy food and service.