Today I took my daughters car in for an oil change. I had made an appointment in advance. The front office checked me in right away and offered me a variety of drinks. I sat in a very pleasant waiting room. There was a window looking in to the garage. Music was piped in and it was very pleasant not to have to listen to a TV! It is always so unsettling when I go to other repair shops and have to sit and listen to a program that another guest wants to watch. I was concerned that my daughter might need new tires for the winter as this would be her first year driving every day in the snow. They checked the tires and explained that the tread still looked good. I appreciate the honesty-as I was ready to buy new tires if they said I needed them.