I went in for an oil change on my 2013 prius. The staff was very friendly and helpful. The service was quick and the price was right. They told me that I had 30,000 mile tires that probably needed to be replaced the next time I came in, this wasn't a surprise to me so I asked them how much it would be. They quoted me $100 less than my friend payed at a different shop so I was pleased with that. I plan on changing them when I have them change the oil again. I would recommend Ralphs to anyone!