Just went here for lunch and it is absolutely did not receive anything Sandra O. is talking about. Here's a summary of my visit:
Come in, get seated, then wait 20 minutes to get a hold of a server to ASK for a menu (weren't that busy, maybe 4 or 5 tables). Look at the menu, they're bento boxes don't really come with much (just salad, soup, rice your choice of bento and two "side" dishes which are basically puny little vegetables). So we decided to order the combination bento since there is more food (we hoped) as you get to choose 2 items (from types of teriyaki's to bulgogi, tempura, dumplings, etc). Okay it's $10 but seems like it should be a lot of food.
Get my dumpling and tempura bento... I get 4 PUNY gyoza's which were obviously just frozen and reheated. Everything tasted god awful (some of the worst tempura I've ever had and I love any sort of breaded anything). The beansprouts almost made me gag, and actually.. that was all that in the bento! It was considerably less food then you'd expect when ordering a bento and it wasn't that cheap either!!!
My friends food were the same. One got a maki special and the salmon was turning an almost brown colour and they were of small size.
Service again was incredibly slow, took another 15 minutes to get some to take my credit card!! They passed by it at least 5 times!
ugh I'll never be going back.