Just got back from a recent stay, chances are if you've found a good rate on the internet, so have alot of other people, and they may not necessarily be quiet!
The room itself was nice, clean, bed was comfy, hot water in the shower at night, ran out of hot water one morning, there was good pressure. No refrigerator in the room, so that was kind of a bummer. Also, the bed pillows are feather. All of them. No extra non feather pillows in the closet like other hotels and I really didn't feel like trying to track down someone to get me some. I want everything in my room and not have to work for it.
Walls are paper thin we could hear our neighbors cell phone going off during the wee hours of the morning, and it took them awhile to answer, same thing with the alarm clock the next morning at 6:30 am. seriously needs better walls, and while we're at it insulated windows. We had the unfortunate luck of staying in the part of the hotel facing the airport, hearing airplanes all night and even a siren and motorcycle or 2 even though we were on the 26th floor.
Also, the hotel is not well organized and there aren't many food options as far as something small and quick or a little something to hold you over until dinner. Food court had a Nathan's Hot dog and McDonald's. Another random hallway on the way to the parking garage had a cookie/bakery place where everything looked icky and coffee wasn't that great. The sandwich we got at the Stage Deli was good, but the menu options were limited.
Also,There is a nice advertisement for the spa, but no prices, and the spa closes at 8. We walked all the way to the other end of the property, to find they were closed, gated off, and no price list anywhere. Walked all the way back to the concierge desk, oops they close up at 9. Seriously? The concierge had even left us a message saying if we needed anything, contact them. No such luck. Asked the employee who stands in the lobby and directs you to check in if they knew the prices, nope. ARGH! Very frustrating! I saved some loot, but seriously MGM you lost out.
Signs around the property are confusing, I know its probably on purpose to keep you wandering around the casino, but seriously, pissing me off while I'm trying to find something isn't going to make me want to plop down at a table and start gambling.