It is what the name says it is. Cheap stuff and bad customer service. Went to buy headphones, and I was browsing through them when a sales associate recommended a pair of headphones. Assuming that they knows best, I purchased them, double checking with the cashier if I can return it, who said I can within 10 days. So, after trying them on I realized that the sound (even on low) was terrible, and also kept falling off my ear. So when I got the time, which was after 7 days, I went back to the store to return them and purchase another brand . But the manager , Nick Veras(not sure about spellings, that's what he said it was), without even checking if the product was defective,rudely and arrogantly insisted that he cannot take it back. He didn't even check it for defects. So, after horrible customer service, I lost 16$ on a pair of useless headphones which I may not even use. Their sales trick is to recommend bad products and AFTER purchasing and trying them out, and if it doesn't work, refuse to even give store credit. It's a scam. I am telling you. I wish I went to Futureshop or Bestbuy where you can actually be satisfied with your purchase. So folks, don't go here. Stay away and spend money on somewhere good.