Came to this hilton late tonight after a horrible experience at another hotel that caused us to pack up and immediately leave. The Hilton Scottsdale staff were amazing as we checked in. They were quick and offered us water because we obviously looked like we had a rough night. Got to our room which was great despite this being a last minute reservation. Once in our room we immediately had a knock on the door, it was room service sending up a kind note and gift from the front desk ( Colette, Jen and Anthony). It made all the hassle of moving so worth it and we will be returning to this Hilton since we come to Scottsdale every year for our wedding anniversary. Thank you Colette, Jen and Anthony for such a wonderful experience!