I will give this another try someday. But, this evening (Saturday May 21,2016) I called for takeout.
The girl who answered must have said "wait a sec" 5 times in the first 30 seconds.
I wanted to order an Italian. She was not ready and asking me to "hold on a sec" over and over.
Don't answer the phone if you are so occupied with something else. Or, ask me to hold till you can give the appropriate attention to a customer.
Then she asked me if I wanted steak on the Italian. Steak on an Italian...?
I said no. Then she asked me what I wanted on it. I had to go back to the menu on Yelp and word for word tell her what comes on the Italian. I then said that I wanted it bake as their menu allows for an extra charge.
She was again unsure if they could bake it. She put me on hold. 3 minutes on hold and I was done. I disconnected the call.
Normally, I do not write "bad" reviews. But, this experience was frustrating and comical.
I'd like to try the food one day. Maybe, I'll just eat in the shop.