This is the only remaining Baja Fresh restaurant in Las Vegas, after all the rest of them suddenly shut down, but this was disclosed to me as I was making my purchase through Smiths @ Buffalo/Flamingo; which really ticked me off, because gift cards are not returnable, Smiths policy (WHY do grocery stores still sell gift cards to stores or restaurants when they no longer exist here?) When I told my husband about this, he called this location to see if they take these gift cards, the male voice on the line said that they do not take coupons (**why is the website still sending me coupons that I can't use anyway?!**) but they do accept gift cards (my husband did not get a name).
I wanted to use the gift card before this one would be in danger of losing up shop too. We local residents only have one hour for free parking, just scan your ID. The restaurant is located next to Dick's Last Resort restaurant. It is a big location (lots of seating). The menu is on the wall at the ordering side. This one has breakfast items and is open 24 hours/ 7 days a week. Order on the left side. You can see the food being prepared and cooked. Pay at the counter. Get your drinks on the right side, alongside the napkins, forks, etc. and salsa bar- my fave is the mango salsa (my husband said it was wrecked, so this area needs attention). The rest of the restaurant was clean and I did notice the workers cleaning off the tables that were used.
We could not use the gift card. The lady at the counter said that it was a difference franchise and they do not accept gift cards. She did give us a 20% discount though (it was nice of her to do that, hence the 4 star rating). My husband did tell her that he'd checked by calling ahead and spoke with a man, but didn't get his name.
I got the carnitas fajitas (a good size- choice of beans, choice of corn or flour tortillas, rice, onions & peppers, options were: cheese, sour cream, and guacamole, and came with chips) to share with our son, and hubby got a carnitas burrito. Ours was good, but the meat was cold (it was on top), while hubby's was contained in a burrito, but he did enjoy it. And so did our son (he loves meat, Mexican food, and Asian food).
There were 3 or 4 employees working here, I don't quite remember if we got a greeting, but their demeanor seemed to be that they were there, working, but really didn't enjoy dealing with customers one on one- no smiles, no enthusiasm. I would say that this area of the operation needs work.
Has a good customer base, there were quite a few other diners in at lunch time yesterday. I wouldn't say it was crowded but there are several other options inside the casino, so there was a good amount of people here.
((Side Note: It's sad that these restaurants didn't seem to last against other Mexican restaurants. Like Chevy's, sad face, another one bites the dust. It was on our regular rotation of Mexican restaurants, but these days my fave is Rubios, and hubby's fave is Chipotle. Rough business, lots of competition in the restaurant world.))