I've got a lot of "time in grade" on this earth (that means I'm old), so I've seen my share of auto dealers--the ugly, the bad, and, in the case of Right Honda, the GOOD. They are everything I want in an auto dealer--professional, straight forward, on time, on budget, polite and very customer focused. I drive clear across the Valley to get to them (I live in NW Phoenix), but they are well, well worth it. Today was just another day in the extraordinary service level provided by Right. A small clip that holds the rubber insulation strip at the bottom of one of my car doors went missing, allowing the strip to flop around (and, if left unattended to, eventually become unserviceable). The service writer ordered the clip when I had the car in for routine service. I got an email notifying me that the part was ordered. Another when the part came in. I took the car back in. The service writer installed the clip himself--no fuss, no muss and very little time and no charge. What more can one ask of a dealer than service like that?