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    { "id" : "http://data.yelp.com/Review/id/OFOkAkxGL_h0SCzukrrwgg",
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        "http://purl.org/stuff/rev#text" : [ "P&W BMW is a poor excuse for a BMW dealership. I called three different times on a Saturday afternoon to inquire about a vehicle I saw online. Each time, the operator put me on an endless loop searching for a salesman that never answered. I decided I was close enough, so I just drove down. When I arrived, it seemed like nobody was working. I couldn't find a sales person and there was no receptionist to point me in the right direction. \n\nI ended up finding someone at a make-shift desk in the back, dressed like he didn't work there. He grabbed the car and parked it in the garage near the service area. He told me it \"just came in\" and hadn't been detailed yet, although it was flawless in the pictures online. He didn't show me any features of the vehicle or ask me if I had any questions. He handed me the keys and asked if I was familiar with the area. I said no. He didn't seem to care. He told me which way to go out of the garage and asked me to let him know when I got back. Didn't take my name or license at any point. Could not have cared less. \n\nIt was hard to see the condition of the car in the garage, so I pulled over in a lot down the street to see it in the sunlight. The car was in TERRIBLE condition, nothing like the online ad, which claimed the car was \"certified pre-owned.\" The exterior had dents and scratches on every single body panel. The passenger side body panels were rippled front to back as if accident damage had been repaired improperly. Inside, the car was disgustingly filthy. It looked like someone dumped a bag of brown sugar on the rear seat. I opened the glove box and the door fell on the floor. There were stains and scratches everywhere. The parking brake had snapped off and been super glued back on. Headliner, seats, floor... filthy.\n\nI ended up giving the guy my contact information and he said he'd call me when the car was detailed (what a joke). That was about two months ago and I never heard back. Imagine that. \n\nI was ready to buy with a check in my pocket and left knowing I'd never return. I ended up buying the exact same model at another BMW dealer in the area a few weeks later and had an excellent experience, as I would expect. \n\nThanks for nothing, P&W!" ] ,
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