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        "http://purl.org/stuff/rev#text" : [ "This review is for Gavin. After I purchased a list of items early in the morning and another associate said the parts that needed to be transferred from the hub would definitely be there by 5pm, two parts were not there... It was a long day and I was upset. Gavin immediately took care of me by taking down my name and number to call me when the next truck arrived at 7pm. He called me right on time at 7:08pm and broke the bad news that one part wouldn't be in until tomorrow afternoon and the other part would have to be special ordered. Was I disappointed? Absolutely. But I really appreciated Gavin's professionalism and understanding throughout the entire situation. I even called back later to double check which part would be in the next day, and Gavin quickly answered and reminded me with a \"Hey bud.\" Gavin has fantastic customer service skills and is a huge asset to this Auto Zone location!!!" ] ,
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