Only giving 1 star because I can't give zero! What a horrible experience we had here! The office staff are nice but the black girl (I only say that because I didn't catch her name) was trashy and rude! First of all flirting with an obviously married man in there with his child? Ew! Then when trying to schedule a follow up appointment within time frames newborn testing needs to be done she wants to get rude and talk down to me like I'm stupid. Sorry I don't have 3 kids and haven't done this before? Are you gonna pay my bill when Medicaid won't pay for it? Anyway now for the doctor. First of all he wasn't warming walking in to the exam room. Didn't feel like a pediatrician. Then immediately judges me that my baby has lost weight well my milk just came in he's only 3 days old and he wants to tell me to pump and get 2 ounces, a newborn doesn't need 2 ounces of breastmilk on day 3! Didn't bother to ask about number of wet diapers. Then yes he's got jaundice, most babies do, then talk down to me like again I haven't been through this before? My kids are thriving and very well I'm pretty sure I know what I'm doing. Then shook my husbands hand leaving and said not a word to me. How incredibly rude!!! I'm disgusted that he has awards?? How? Safe to say left crying and frustrated, will never be back and I'll make sure to tell others not to even try. What a disgrace, if only dr Conti was still alive...