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| - I lower my standards when it's on a "specials" night but this one takes the cake.
Our waitress was nice, but she shouldn't be working as a waitress. Couldn't remember anything, forgot to bring certain things that were ordered, no personality, made excuses blablabla. She even tried to take away an appetizer 3 times despite the fact that we were clearly still eating off the plate, chip in hand, and had told her not to take it away. Speaking of the appetizer, for $8.50 that was a laughable "guacamole". I have frequented the 3 Amigos downtown so I knew what I was getting into, but this place doesn't make the cut. OH! AND SPEAKING OF CUTS.
A pitcher of a beer was ordered for my mom and her +1. The first glass she received, broken. We ask to have it replaced when we noticed; no "oh sorry about that" or other comment that could be used to display ownership of the problem. She gets another glass, a few minutes later, this one cuts the palm of her hand. She excused herself and I pointed it out to the "manager" who yet again, didn't take ownership, only taking the glass away and bringing back another having poured her beer from the first glass to another. YOU DON'T DO THAT. THATS A 101 LEVEL ERROR. ANY decent manager or bartender would know that if the glass is broken, inside our out, you toss the drink. So this third glass comes right? And we're like "wow these people don't know what they're doing". So we're looking at this glass and notice not one, but TWO places that this glass is broken and can cut someone. THIRD TIME FOR THE SAME PERSON. Not one of you was bright enough to LOOK at the glass first? Real promising that the broken glass that was handed back to the bartender was put right back in the dishes with the others.
All in all, the food was lackluster (but to be fair we knew that going in), but the complete lack of service, ownership and restaurant common sense was mind boggling. The birthday girl left with a cut on her hand and not a single staff member showed a sign of giving a f***. We didn't even bother going for the cake/sombrero despite having 2 people at the table celebrating their birthdays, we just wanted to get out of there.
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