Customer service was wonderful.
Two stars for that. Zero stars for delivery.
We live in Chicago and went couch hunting when we were here. We found the most perfect couch and had delivery set up from a store that was closer to us.
Delivery was a complete sh*t show. They told us the couch was too big and there was no way it would fit. They took the couch back on to the truck and left. Gave us no idea on what to do next. No receipt or anything.
We ended up returning the couch and purchasing another couch from a different store here in Chicago.
When the delivery arrived from them today they got our even LARGER couch through the doors and in our apartment in 4 minutes.
Thank you value city for your lazy delivery service.