This place was my go to for a long time. I encouraged others that despite a hefty price tag the quality of colour was amazing. Many of their stylists are very talented but they overcharge and under deliver on a lot of aspects. I'm not too confident I'll return again.
- Blow drys are never included and they try to book you with Sr. Stylists (at $55.00+) to get your hair dried after spending over $200 on colour.
- Receptionist often forgets what services I got and attempts to overcharge.
- Prices have gone up nearly 30% in the last year and are never consistently quoted.
- Some of the employees are incredibly rude and unpleasant to be around.
-Expensive blow drys have lacked in quality and not to mention are very harshly completed (splitting ends and hurting the scalp)
-Olaplex is apparently included in their cost for colour but not always used if the stylist feels the hair is healthy enough.