This one will be short. We were shopping and on impulse stopped in here for a smoothie. They had an ad in the window for a free smoothie with the purchase of a $25 gift card. Cool, right?
Well, they said they didn't have any gift cards. Annoying. I don't want to say "bait and switch", but really??
Then we decided we wanted the next larger size cup. You'd think they'd be happy to do that, right? Wrong. Already made the smoothie in the smaller cup. Can't you just put that in a bigger cup and top it off? No.
Yes, I'm serious. It's ridiculous. No attempt to accommodate us at all. The smoothie itself was OK. Not great, but not bad. But the customer service really sucked, and no evidence the girl was at all sorry about it. She can't claim to have been rushed because there was only one other person in line.
Not going back. Too many other options for our impulse snacking dollars.