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| - I had been going here for a year. I decided to go again because its just convenient, really close to my house. What was I thinking?
I called in to go for a cleaning, thats it, a cleaning. My appointment was at 4 pm. They passed me to the back at around 4:40. They took some x-rays and took me to the room, by then it was already 5 pm. I sat in the room and the dentist came to try to sell me all this bunch of procedures at around 5:30, yes 30 minutes just waiting. He left and said his assistance was going to call my insurance to get a quote on all the procedures. She finally came back at around 6:10 pm, yes almost another 30 minutes just waiting, and quoted me at around $600 for a stupid cleaning because she said I needed deep cleaning. Thats not including all the other procedures. I am sorry, but I have never paid for a cleaning. My insurance has always covered an annual cleaning. I never asked for any of this. I really doubt I need a $600 cleaning. At that point I said, I was just going to leave. I was so pissed and on top of that I had to pay my copay for nothing, thankfully its only $3. It had already been over 2 hours and they hadn't started on my cleaning. If I would have stayed and paid the $600 like a dumbass, I would have been there till at least 6:45. Thats 2:45 hours for a stupid cleaning, even worse, 2:10 minutes for nothing, waste of time. Thats just plain ridicilous. The first time I went in, it was the same story. Its my fault I should have learned my lesson.
Do not go to this office, if you do, expect to be pushed to be sold like a salesperson at a car dealership. You can bet I am never going there again.
To the office if you read this, remember, you are a dentist office, not a car dealership. Stop trying to sell people and make sure you book your appointments accordingly so patients don't have to go through what I experienced.
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