****worst manicure ever****
If I could give this place a negative star I would. I purchased a Fox 5 groupbuy for a mani/pedi. The girl started doing my manicure and I told her EXACTLY how I like my nails done (which is pretty simple) square cut and clear polish, my nails are pretty long, and I told her I wanted them cut down (but not completely off) she started clipping my nails and I don't know if the tool was old but it wasn't comfortable and at one point I had reflexively pulled my hand back when I felt it almost clip my skin. Meanwhile she starts filing my nails, then puts cuticle oil on them but never pushes my cuticles back but instead starts scraping across the top of all my nails, which I've never experienced before, then slaps clear on and tells me we are done. She never soaked my nails. I was so irate when I saw what she did to my nails. They have never looked so horrible. She cut all my nails off and all of them were uneven and the top of my nails now feel so rough like sandpaper from her scraping them.
I was so appalled by this that I was too afraid to do the pedicure and I expressed this to the front desk girl, who in turn told the mgr on duty but she never came out to even apologize or look at my nails.
This girl should not be aloud to see clients, I'm so beyond upset, and for a mgr to not even come out and see me shows this place has poor business etiquette. Stay away from this place.