I did my homework before coming here. Through reading other reviews, I learned that they are from NY and this location is not comparable to the original location. Rachel F. mentioned in her review that "it's a once and done" experience and I felt the same way.
I went around 2pm on Thursday and there was no line. A girl behind the counter greeted me with an ice-cold stare and negative vibes. I understand it's a quick service here so I wasn't expecting a great service but a smile would have been nice. I ordered in clear and loud voice but she made me repeat everything I said three times, along with repetitive questions.
Me: "Can I have beef gyro sandwich?"
Worker: "Beef or chicken?"
Me: "Beef"
*Grabs pita bread
Worker: "Did you want beef or chicken today?"
This went on with my other order. I understand if she was trying to listen to me but she was trying to multitask by making my order while chit-chatting with her other coworkers. I work in a customer service job and always have in mind that customers are the first priority. I guess they don't have that mentality here.
I ordered their beef gyro sandwich ($7.99) and small combo platter ($8.99) and did not like it. Meat is dry and flavorless, which has already been mentioned in many other reviews. I took other people's tip by drowning everything in their white sauce (a.k.a weak ranch dressing) which did help a bit.
On the pricier side but good portion, which doesn't mean much when the food sucks. "Once and done." I won't be back here again.