Colin is very honest and efficient. He will not be your most expensive bid. He will tell you what you need and what to expect. He offered to return if there was any need. My pigeons were on my patio ledge. They are like flying rats. They were leaving a terrible mess. They are gone! It's been a couple of months and none have returned. His bid was hundreds less and other than not painting the grating, he did what the others said. He offered to trap if necessary. They are gone so far. I'm very satisfied and wish this very nice man the best.