I guess this is our only option in Charlotte Area.
Moved from Boston/NYC, the drink quality is not comparable. However I gave them big credits for an Ok drink in this area.
I was about to give 4 star until they put my hot drink in a cheap plastic cup (use for cold drink) as someone who works in the chemical field and a 9 month pregnant mom, I know how much chemicals are releasing from the given temperature. I told the cashier girl straight on just in case they are not aware of the situation, but she seems extremely careless and didn't even bother to tell the drink makers...
I guess customers health is not their concern. If you order the hot drink next time, do remember ask for the coffee cup...