I used to work at this location a few years back . So I trusted them with my car. I went in for a wash and when I got my car back all the change I had in my car was gone(even the stuff in my center conceal) ! Back when I worked there they had a policy that if there was any coin money to pick it up and put it in the cup holder so it wouldn't get sucked up. Other then that my car still had bugs on the front bumper and my windows looked like they weren't even touched . When I saw my car I asked to speak to a manager about how my car looked . With the money they charge it should look better . He apologized and had them finish up my car. Got in to leave and realized the change was missing and was so angry. Same excuse as a few of the other reviews it must have gotten vacuumed up. At the point I just left . Two stars because the manager seemed to be really sorry about everything that happened. Still threw $15 in the tip jar just cuz I know how hard those kids are worked. And the tips get split between 4-6 people so even if it's a bad job always tip those kids. Half the people I knew working there paid there rent relying on tips. Good kids just over worked .