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| - I'm not sure this Hollywood import will be around too long. First, the atmosphere. If you've seen the Hollywood Roosevelt Hotel, where the first 25 Degrees is, it's very similar in decor. It's very LA trendy and would be perfect for a lounge, but then you think about the fact that this is a burger joint, and suddenly the posh decor just feels like they're trying too hard. I'll take Delux's casually modern and hip for my burger place any day over dark LA lounge-y. Second, the service is just not good. They bring your onion rings/fries right after you order, but then your burgers don't come for 10 minutes, by which time your rings/fries are cold. They also neglected to bring any side plates for us to share the rings/fries. We asked for the sauce for the burger on the side, and when she brought it out and we asked for the sauce, she said, "Oh, I think they put it on top." The burger was also supposed to come with Thousand Island, which she forgot and we had to ask for. Then, we had to ask for water after my glass sat empty for 10 minutes with about 6 different servers walking by and not noticing. Now, about the food. It's just not good. The onion rings were greasy and the batter fell right off. The sweet potato fries were soft, mushy, and under-seasoned. The garlic aioli on my burger was basically mayo with a dash of garlic powder. The burgers are flavorful but not nearly as good as Delux, the gold standard for Valley burger joints, IMO. The worst part of all this is that they're overpriced and nickel-and-dime you for everything. Burgers start at $9 and then it's $1.50/cheese, $1/topping, $1/sauce. They even charge for dipping sauce for your fries (other than ketchup, obviously). Finally, there's this misstep by the owners: when you're designing a high-end burger place with a lounge-like atmosphere, a place for people to grab a bite before or after the clubs/bars, you probably shouldn't have the kitchen open up to the dining room so that people leave reeking of the smell of burger and fries grease. I don't know about others, but I prefer not to have the smell of burger grease all over my clothes and in my hair after dinner if I'm going out somewhere after. It's a classic case of a paradox between positioning and actuality.
Save your money and head to Delux instead for a better atmosphere, better service, and MUCH better food.
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