Called about placing a pick up order for a smallish shower that I am hosting. First I was told that I had to order for 20 people minimum. I explained that I wanted to order off of the a la carte menu, and would in deed be ordering enough food. The lady I spoke with(don't remember her name) hesitantly let me continue. I then asked if there was any way to pick up my order on the Saturday of the event, because I would be driving 3 hours in the night before and would not make it by closing. Right off the bat she said "no." I then asked if it was at all possible and would be willing to pick it up at any time that works for them. After a brief hold, she came back and said "no." No reasoning, just "no." Will definitely be taking all of my business elsewhere and will never recommend based on customer service alone.