Tonight my 3 yo son fell and split his chin open. It's never fun to go to ER, but I am so grateful for the experience we had tonight, everything went so smoothly.
Cassie immediately introduced herself and brought toys and crayons for my son and his older brother. She introduced us to each person who came to help. Nurse Andy and Dr Winter were both very friendly, and Cassie brought supplies to show our son what would be happening when he was getting stitches. Even as they got busier and more kids came in, she was very kind and patient.
He got three stitches while watching 101 Dalmatians- I was pleasantly surprised at how good the experience was for bad circumstances. Thanks so much to the staff of Scottsdale Healthcare.