We used to really enjoy coming here. However, our last 3 visits have been less than pleasant.
Last night, we had a table for 10. We understand that it is a larger table and therefore may take longer to be served. The waitress cane out with the chips and salsa and took our drink orders. The drinks came out pretty quick and she was on task for refills. We placed our food order and then waited for an hour. Several larger tables that were seated after us were served long before we were.
The manager did come out and offered a credit for a portion of the bill. Had this been the first time, we would not complain. However this has been the third time in the past 6 months that service was slow, at least this time the waitress wasn't rude or argumentative.