This particular location had a long wait and the girls working the drive thru were extremely rude. They seemed bothered to have customers. Then my husbands drink came out the wrong size and was made wrong. When he stopped to take it in to have it fixed they did not apologize and had an attitude about fixing it. I get they were busy, but you still need to show good customer service. I love my Starbucks and would not have cared about the wait as much if we didn't have to deal with teenage girl attitude.