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  • I got such a very bad experience w this office for my breast augmentation go through under armpit on 8/31/2017. I got my wound open out on 9/2 but I still want to wait until Tuesday (9/5) after holiday the office opened back because I want Dr Smith can help me so my scar can come out nicer. All my hope was gone when I called in the office and Jessica answered the phone & told me to send pictures of my current opened wound in a clearly so they can consider for my appointment. I did but Jessica confirm that this wasn't SERIOUS & I AM MAKING A BIG DEAL FROM OUT OF NOTHING & gave me a prescription w some ointment to apply on. Jessica is so rude & unprofessional for the way she handle customer service. This bitch really attacked me in many ways of my questions with my concern about getting infection on my opened wound like this. The way she talked just make me feel like that they are not gonna get any responsibility after everything is done & they actually don't want me to waste their time after everything is done. My wound is still opened & I am trying to take care of this from getting infection. I hope nobody will make the same mistake like me about this office. I want to update info for my previous review. I came back to the office & Dr Smith helped me to put the stitches back for my opened wound. He was supper nice & understandable, opposite to his staffs. All of the above, I mentioned about my opened wound & the way the staffs in this office handled this situation, they can be better if they acknowledge about basic healthcare & human care with my opened wound like that. Still I can't deny that my breast comes out beautiful with the help from Dr Smith, it s better than what I can expected. Thanks Dr Smith!!
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