I've been here about 6 times for me or my sons and this will probably be the last. All three of my sons are great during hair cuts, but today my son kept trying to grab his head and neck and I thought he was just having a bad day. I helped keep his hands down then he started to cry! This is the first time I've ever seen this and many ppl have cut his hair. Then the guy over charged me but I'm like whatever cause I THOUGHT my son was being difficult plus I gave 25% tip... Then when I get home and see this! His neck and ears all cut up and bleeding! WTH is this! No kidding he kept trying to grab himself and crying! Should change the name to Cut and Shave Novice.