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  • For a luxury car dealership and comparative with other car dealerships, they have a lot of room for improvement. Not that they care! I've been going to Sahara dealership for about 9 years, off and on, and things are getting worst. Last time I schedule maintenance on my leased car, I needed the car so I told them I am gonna wait there; (because, no, they don't offer you a loaner, just a shuttle) it usually takes one hour. So I had to wait one week for them to fit me in the schedule. I'm glad I sent my husband, because he had to wait for 3 hours! Why did I make the appointment then, if at 8 in the morning you inform me that is at least 2 hour wait? Not to mention that they don't even use those paper protections, so now my beige carpets have black greasy footprints all over....and the door handle too. And they did the alignment on my tires without asking me and charged me $250 (isn't that maintenance too?! ) Oh, and they informed me that starting October 1st there is no more courtesy car wash! :))) ....Can't wait to get out of this lease!!!
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