Absolutely terrible. My mother got a full set and the nail technician used the grinder too deep on one of her nails and caused pain and swelling. When she confronted the nail technician about it she refused to apologise or admit to messing up and the owner kept saying that my mom couldn't be in pain because she didn't mess up. Her finger was visibly swollen and red. Still had to pay for the set and still left a tip. Will never be returning.