These meals are delicious. Not sure why the 3 star ratings. We love them. There have been a few that we were not real fond of, but that could have happened in a restaurant. Not everyone likes the same type of foods. They are filling & 1000 times better than a store bought TV dinner. Read the ingredients. We stay away from anything with certain spices or real spicy. Everything is shown on the page for each dish.~~~They are packed well when they arrive in a frozen type foam lining the sides & top & bottom. Always very cold when they arrive. Not meant to be frozen, but can be. We prefer them not frozen as the veggies are better that way. ~~~Give them a try. For the $39 introductory price, you can't go wrong. Customer Service is extremely responsive.