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  • Walked in at 3:30PM on Friday to see if they could fix a failed network component external power supply that appeared to have bad capacitors. After the gentleman at the ERC front desk popped the cover open and looked at what they were dealing with I was quoted a reasonable price for them to try to fix it and asked if I wanted to leave it with them or wait. I decided to wait. ERC fixed the power supply by replacing capacitors and had me back out the door in about 25 minutes on a Friday. I was able to get back to my office in time to install the repaired power supply on the network device without any interruption to the start of my weekend. I will definitely be giving ERC my business for these types of repairs in the future. If they can fix it it's cheaper, faster and easier than used/refurb parts from eBay or unknown internet vendors and hoping the item is as described.
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