If I could give no stars I would. I am so annoyed, I was so excited to come have a tortilla soup. First, the girls working had no idea what they were doing maybe train your staff before letting them go by themselves. I got my soup and it was cold. The manager literally took it out of the cup and put it in an aluminum container and ran it through the tortilla oven thing. My chips were all soggy and he gave it back to me like that. I cant even believe it . Instead of just giving me a new one. I'm appalled and it's ruined my night. I'm never coming back to this cafe rio.