I've been to several shows here, and not one has been a pleasant experience. The venue is always late opening, the staff are rude, and the drinks are overpriced.
The venue is overcrowded and poorly designed, the washrooms are terrible, the coat-check is slow. Every time I come here, I say it will be my last, no matter how much I want to see the act they've booked. The show last week was the last straw.
If you can go anywhere else in Toronto for music, do it. You'll be better off.