My family and I come here quite a bit, and Ive even gotten some of my co workers going there. Usually the food is pretty good, its hit and miss, but today.. I made an order and it was gritty and tasted horrible. I called to inform them and they were rude and very abrasive. The lady that answered even hung up in my face. I returned the food to have them make another, which the new order of my rice was over processed and it still tasted horrible. The lady at the counter was very unprofessional and didnt even offer an apology for the mistake. This was a complete waste of my gas, $10.00 and time.. I hate to say, I will probably never return to this place and I will have to let my loved one know of my experience. I dont want them to experience the incredibly disrespectful behavior and nastiness I received today..