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  • A week ago, I had dinner at Sunny Bay with a relative on her recommendation as she was a regular customer. Food was ok and the price was reasonable but the service was very slow. It was not busy at all and there was only one waitress who did not seem to know what she was doing and could not remember which table ordered what. Twice she made a mistake, placing the dish on our table and the second time just when I had my chopstick over it she took it away and said it was not for us and took it to another table. Then a few seconds later she brought the same dish back because it was what we had ordered!. I always give any one and any place a second try so I decided last night to order take out on some other dishes (nothing fancy) thinking that it would be faster. WAS I WRONG! Not only did we wait for 45 minutes, No one not even the owner came forward to apologize. OK they were very busy with a huge order (20 to 30 dishes) which had to be delivered but then there were patrons who came much later after us to dine in and they did not have to wait long for their food. To top it all, we noticed that there were 4 customers who came in about 20 minutes after us to wait to pick up their food which they had ordered over the phone and they were served with a pot of tea while they waited. We were really p....'sd. How come we were not served with a pot of tea while we waited? This is bad business on their part. The same waitress just as inefficient as before like... serving dishes like one at a time (one in each hand) & clearing dirty dishes one at a time. What about using a tray? It is not just the food that is slow, the waitressing too! My parents ran a very successful restaurant business in the 50s & 60s and they would never operate like this or provide this type of service to any customer! I will never go back to this place again. And the food we ordered Beef Ho Fun & Orange Beef, we threw them out because they were just lukewarm, smell bad and the Orange Beef tasted like it had been marinated for a week.
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